The 14 key indicators of PHA performance
are:
- Proper selection of applicants from
the housing choice voucher waiting list
- Sound determination of reasonable
rent for each unit leased
- Establishment of payment standards
within the required range of the HUD
fair market rent
- Accurate verification of family
income
- Timely annual reexaminations of
family income
- Correct calculation of the tenant
share of the rent and the housing assistance
payment
- Maintenance of a current schedule
of allowances for tenant utility costs
- Ensure units comply with the housing
quality standards before families enter
into leases and PHAs enter into housing
assistance contracts
- Timely annual housing quality inspections
- Performing of quality control inspections
to ensure housing quality
- Ensure that landlords and tenants
promptly correct housing quality deficiencies
- Ensure that all available housing
choice vouchers are used
- Expand housing choice outside areas
of poverty or minority concentration
- Enroll families in the family self-sufficiency
(FSS) program as required and help FSS
families achieve increases in employment
income.