Housing Authority of the City of San Buenaventura - Public Housing

MAINTENANCE

The Housing Authority Maintenance Department personnel are skilled technicians able to perform the repairs necessary to maintain the dwelling unit as well as the complexes in decent, safe and sanitary conditions. Personnel are responsible for:

Janitorial of common Areas
Landscaping of common Areas
Vacancy preparation for re-renting
Painting
Plumbing
Electrical
Maintaining PHA owned laundry facilities
Heating & Water distribution
Appliance Repairs
Residents’ routine maintenance requests
Building Systems inspections
Annual inspections of all PHA owned dwellings
Building interior and exterior repairs

Hours of Operation Monday - Thursday: 7:30am - 5:00pm

Requesting Routine Repair Services

Residents of the PHA owned complexes needing repairs to the dwelling unit or to the complex in which they live can request such service by contacting the maintenance department at (805) 648-5183.

Residents are encouraged to report all problems or necessary repairs as they occur by calling the Housing Authority during normal working hours. Residents my leave a detailed message for repair requests, which are retrieved on a regular basis by personnel.

When leaving a message residents are reminded to indicate permission authorizing personnel to enter the dwelling unit, in there absence, to correct the problem.

The Housing Authority contracts with an answering service to receive calls after working hours, weekends, and holidays.

Routine, non-emergency repair requests will be corrected within three to seven working days.

Emergency Repair Service

Requests for emergency repairs may be made be calling (805) 648-5008 as well as (805) 648-5183 during working hours. Emergencies arising after-hours, weekends and holidays must be called into (805) 653-2963. An answering service will screen the calls to determine the need for immediate correction and report the situation to the personnel “on-call”. Emergency repairs will be corrected within 24 hours.

Guidelines to determine emergency repairs:

Smoke Alarm malfunctions
Gas Leaks
Plumbing: clogged drains, water leaks
Lock Outs (No service after 10pm, holidays nor weekends.)
Electrical malfunctions
Refrigerator malfunctions
Broken windows or exterior doors that compromise units security.
Heating malfunctions

HUD Assessment

The United States Department of Housing and Urban Development (HUD), annually contacts for the inspection and assessment of the Housing Authority owned properties. For the last three years the Housing Authority’s Maintenance department has been scored high enough to designate this Housing Authority as a "High Performer".

Unit Annual Inspections

The Housing Authority is required by HUD to asses the condition of every unit on a yearly basis. Maintenance personnel assigned this duty schedule the inspections and perform the necessary repairs for each unit owned by the Housing Authority. The assessment includes the following:

Plumbing
Faucets
Supplied Shut off valves
Toilet, Tubs, Showers
Water heater
Electrical
Smoke alarms
GFIC’s
Exhaust fans
Receptacles, light switches, call for aide buttons, light fixtures
Breaker Panels
Health and Safety
Pest infestation
Mold or mildew
Disability accommodation needs
Hazards
Doors
Windows
Flooring
Cabinets
Locks
Appliances

The Public Housing Office is Located at:

995 Riverside Street Ventura, CA 93001
Phone: (805) 648-5008
Fax: (805) 643-7984